How Do I know Your Items are authentic?
At Bag Religion, we have a zero tolerance policy for counterfeit items. Authenticity is at the core of our business. We offer a Lifetime Money-Back Authenticity Guarantee on all our items, so you can be confident about your purchase through us.
Bag Religion's Three Step Authentication Process:
Step 1- All luxury items are rigorously inspected by our in-house authenticity specialists.
Step 2 - In case of any doubts, we have also partnered with reputable third party authentication companies for additional feedback.
Step 3 - We proudly offer you an extra layer of protection through the use of an Entrupy* Machine.
*The Entrupy machine is an electronic device that analyzes material surfaces with up to a 260X magnitude of precision and then cross references a data bank composed of millions of microscopic images of comparable items. With a built-in network effect supported by Artificial Intelligence and Machine Learning technology, the Entrupy authentication system improves it's accuracy with each scan. The number of times fakes have slipped through the system is less than 0.1%.
Does bag religion have a physical location?
Bag Religion is a Canadian-based global e-commerce retailer. We don't operate a showroom or walk-in location. To ensure our clients feel confident in their purchases, we are dedicated to displaying our merchandise with complete transparency, ensuring that clients receive exactly what they see online.
We offer worldwide shipping for online purchases, as well as a local white-glove courier service for consignment pickups within the GTA.
Can I reserve an item on Bag Religion?
All items are sold on a first come first serve basis. This allows individuals in our fashion community an equal opportunity to purchase our one-of-a-kind-items.
AM I ABLE TO ARRANGE A VIEWING?
As an e-commerce business, we commit ourselves to describing our merchandise with the utmost transparency. Each listing includes a detailed description along with several photos to highlight any feature(s) and/or flaw(s) that may be present.
We encourage and welcome any product specific questions and look forward to hearing from you soon!
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We offer multiple payment options for your convenience:
- Visa and MasterCard are accepted for direct payments at checkout.
- If you prefer E-transfer, please contact us for the necessary information.
Additionally, we provide in-house installment layaway payments via E-transfer. (Feel free to reach out to us for more details on this option.) Alternatively, you can choose installment payments through Afterpay or Affirm at checkout, allowing you to spread the cost of your purchase over time.
Please note that all prices are in Canadian Dollars, and exchange rates may vary depending on your chosen payment method and the time of purchase.
"Payment options through Affirm Canada
Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR
(where available and subject to provincial regulatory
limitations). APR offered is based on creditworthiness and
subject to an eligibility check. Not all customers will be
eligible for 0% APR. Payment options depend on your purchase
amount, may vary by merchant, and may not be available in
all provinces/territories. Actual payment option terms will
be shown at checkout. A down payment (or a payment due
today) may be required. Affirm accepts debit cards and PAD
as forms of repayment on payment options. Select payment
options may be eligible for repayment in the form of credit
cards. Please review the terms and conditions of your credit
card when using it as a form of repayment. Sample payment
options may be: a $800 purchase could be split into 12
monthly payments of $72.21 at 15% APR, or 4 interest-free
payments of $200 every 2 weeks. For more information, please
see https://www.affirm.com/en-ca/how-it-works."
DO YOU OFFER PAYMENT PLANS?
We provide flexible installment plan options to suit your needs.
Our interest-free, in-house layaway plan requires an initial 30% deposit, with the remaining balance collected bi-weekly over a 4-6 week period. Payments for this option must be made via e-transfer. Your item will be shipped once the full payment is received. If you're interested in this option, please contact us at info@bagreligion.com, and we'll send you a detailed breakdown.
Alternatively, if you prefer a longer payment term, during checkout, you'll have the option to select either Affirm or Afterpay as a payment method to enjoy flexible installment plans:
For our Canadian customers, we're excited to introduce 'buy now, pay later' installment payment plans through Affirm. Simply select Affirm as your payment method at checkout and receive instant approval. Please note that interest may apply depending on the terms of your Affirm plan.
For our North American shoppers, we offer an interest-free installment plan through Afterpay for orders under $2000.
"Payment options through Affirm Canada
Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR
(where available and subject to provincial regulatory
limitations). APR offered is based on creditworthiness and
subject to an eligibility check. Not all customers will be
eligible for 0% APR. Payment options depend on your purchase
amount, may vary by merchant, and may not be available in
all provinces/territories. Actual payment option terms will
be shown at checkout. A down payment (or a payment due
today) may be required. Affirm accepts debit cards and PAD
as forms of repayment on payment options. Select payment
options may be eligible for repayment in the form of credit
cards. Please review the terms and conditions of your credit
card when using it as a form of repayment. Sample payment
options may be: a $800 purchase could be split into 12
monthly payments of $72.21 at 15% APR, or 4 interest-free
payments of $200 every 2 weeks. For more information, please
see https://www.affirm.com/en-ca/how-it-works."
DOES BAG RELIGION CHARGE TAX?
All purchases made in Canada will be charged their respective provincial sales tax rates. International buyers may be subject to additional import customs/duties/tax fees, in accordance with the governing import and export laws. Exchange rates will vary with currency rates at the time of purchase.
HOW WELL DO YOUR PHOTOS AND DESCRIPTIONS REPRESENT THE ACTUAL PRODUCT?
At Bag Religion, we prioritize transparency and accuracy when showcasing the condition of our items. All photos provided are taken to faithfully depict the current state of each product. We ensure that any wear and tear marks, scratches, or discolourations are visible in our images.
In addition to visual representations, we make every effort to describe any flaws present on the item in our product descriptions. Alongside the description, you'll also find visual representations of the item's interior, exterior, and hardware conditions, displayed on a sliding scale for easy reference.
Below is a breakdown of our Condition Chart to guide you in understanding the level of wear and tear associated with each item:
Flawless: This piece is in pristine condition, with no memories of anyone before you. It may have been handled for listings and photos.
Excellent:
This piece may have been worn once or twice, showing minor signs of wear upon close inspection or missing its original paperwork. An item in this rating will have a condition score of approximately 9/10.
Great: This piece may have been out on the town a handful of times, but it’s ready for the next adventure. The item may have a small blemish such as a scuff or dent, visible only to the expert eye. An item in this rating will have a condition score of approximately 8.5/10.
Very Good: This piece has more than one imperfection, yet it meets our high standards when it comes to condition. An item in this rating will have a condition score of approximately 8/10.
Pre-loved: Having been well-loved and worn, this item bears visible signs of its previous journey, such as staining, scratches, or alterations not matching the original condition. However, it retains its charm and meets our standards for quality. It typically rates at 7/10 on our condition scale.
We encourage our customers to review these descriptions and examine the provided images carefully before making a purchase.
It's important to note that the majority of our items are pre-owned, and unless explicitly stated otherwise, they may not be in flawless condition.
We hope this information provides clarity and reassurance as you explore our collection of pre-loved treasures. If you have any further questions or require assistance, please don't hesitate to reach out to our team.
CAN I MAKE AN OFFER?
Instead of accepting offers, we regularly treat you with timed price reductions. Keep an eye out for those delightful surprises by checking back from time to time!
WHAT IF I DON'T SEE THE BAG I WANT IN YOUR INVENTORY?
We offer a wait list service where you can add your name and desired item to the list and someone on our team will reach out to you if we come across your item. Click here to add your item to the wait list.
We’d love to help you source your dream bag! Contact us with your specifications, and we will spring into action. You can expect us to find your designer item within 4-6 weeks.
We request a $200 deposit to begin our sourcing process. This deposit will go towards the total value of your bag and is non-refundable once we start.
Have a Question?
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